• Details about you, such as your address, contact details, previous medical history and previous investigations. 

• Any contact with the clinic has had with you, such as appointments, clinic visits, advice given over the phone or email, emergency appointments etc. 

• Notes about your and/or your child’s health 

• Details about your and/or your child’s treatment and care relevant

• Information from other health care professionals Information may be used within the clinic for clinical audit purposes to monitor the quality of the services we provide. All of your information is held securely on our premises and may be used for statistical purposes. Where we do this, we take strict measures to ensure that individual patients cannot be identified.

• Sometimes your information may be requested for research purposes – in such instances we will always ask your consent before releasing such information.

2.1 We are committed to protecting your privacy and will only use information collected lawfully in accordance with: 

• General Data Protection Rules 2018 

• Human Rights Act 1998 

• Common Law Duty of Confidentiality 

• General Chiropractic Council Code of Conduct 

2.2 Every member of staff who works at South East Chiropractic Ltd has a legal obligation to keep information about you confidential. 

3.1 We only ever pass on information about you to others, if there is a genuine need for it and you have given your consent. This may be your GP, dentist or other health care professionals, a solicitor or for court proceedings. 

3.2 We will not disclose any information about you to any third party without your written permission or in case of a child’s information the parental consent, unless there are exceptional circumstances (i.e. life or death situations), where the law requires information to be passed on and/or in accordance with the Caldicott principles. 

4.1: You have a right under the General Data Protection Rules 2018 to request access to view or obtain copies of what information South East Chiropractic Ltd holds about you and to have it amended should it be inaccurate. 

• Your request must be made in writing to the clinic 

• There is no charge for copies of your file 

• We are required to respond to you within 40 days 

5.1: Should you have any concerns about how your information is managed at the Clinic, please let the Receptionist/ Chiropractic Assistant, Lee Flint or Louise Jeffree, know. If you are still unhappy following a review by Clinic Owner Julie Webber, you can then complain to the Information Commissioner’s Office via their website (www.ico.gov.uk ) 

6.1 It is important that you tell the person treating you if any of your details such as your name or address have changed or if any of your details such as date of birth is incorrect in order for us to correct it. 

7.1 Julie Webber is registered with the Information Commissioner’s Office as the Data Controller for South East Chiropractic Ltd